Welcome to     Livermore Area Recreation and Park District

Below you will find general and detailed instructions that will help you establish a customer account, ID#, and a password. Please read all the information, especially sections regarding Required Forms, Family Information, and Refunds. Call our office at (925) 373-5700 for any additional information. You must accept responsibility for knowing the rules and regulations before you register online. Printing these instructions listed below may be helpful for future reference.

Important! For New Online Customers
Before you can log on and register for activities, you must establish an online customer account.

After you set up your account and you have received your ID#, you must add any family members into your account BEFORE you begin the activity registration process. Click on "My Account" and log in, if you haven't already. Now click "Change Family Members." When shopping for activities, and you put an activity in your cart, before you get to the payment screen you will be directed to specify which family member(s) is/are registering for each activity. When adding family members to the account, it is very important to include the correct date of birth for each person. This helps the online registration software determine eligibility for age-restricted activities.

New Online Customers Before you can log on and register for activities, you must establish an online customer account. Click on "My Account" at the top of the screen. This will bring you to the "Customer Login" screen. Click on "Request an account now" and complete the application. You will receive an I.D. # via e-mail. After you set up your account and you have received your ID#, you must add any family members into your account BEFORE you begin the activity registration process. Click on "My Account" and log in, if you haven't already. Now click "Change Family Members." You will be able to register for activities any time, 24 hours a day using your Visa or MasterCard for payment. Existing Online Account Holders If you already have a customer account, click on "My Account" at the top of the screen. This will bring you to the "Customer Login" screen. Log in by entering your Login Name (or Customer ID #) and Password. Forgot Your ID# or Password? Call LARPD at (925) 373-5700 Secret Question and Answer This question is only used to verify that you are in fact the customer and allows you to change your password online if you answer it correctly. Also, if you call our main number to request your Customer ID# or Login Name, it will be used to verify that you are the customer. NOTE: LARPD cannot change your password, but we can walk you through the process of changing it online.

Browse Activities Click on "Registration" to see list of activities. Click on the underlined activity name to get detailed activity descriptions. You may narrow your activity search by using any or all of the 4 search boxes at the top of the screen: Location, Category, Sort By, and Select. Search for Specific Activities Click on "Registration" to see list of activities. At the top of the activities list you will see two search methods:   and   With the 'Activity Number?' search you can only enter the entire activity number (example: 3451.101), you cannot use just the 4 or five digit number without the dot and extension. The 'Advanced Search' will take you to the "Activity Search" page. In the "Activity" section (shown above) you can enter the 4 or 5 digit activity number in the 'Activity Number' box and click on the "Search" button at the bottom of the page. This will show a list of all the classes/activities with that number.

If you want to register for this activity, click on "Add to My Cart." Repeat until you have selected all the activities you want. Be sure to take note of any forms, handouts or packets that may be required for this activity. To Print Forms: When selecting your activities, click on the "Download Forms" tab at the top of the screen. This will take you to our downloads page where you can select the form(s) you need, print them, fill them out, and bring them to the first class meeting. Please note that you may need to complete several identical forms if your child is registered for a variety of activities. Our insurance carrier requires signed waivers for each activity. General rule: If the activity is for someone under 18 years of age, LARPD requires a Youth Waiver Form and a Medical Release Form for each activity.

Click on "Checkout" to go to payment page.

1. Assign family member names to the selected activities. Click "Continue."
2. Confirm your activity names, dates, enrollee and fees. Click "Continue."
3. Type in Visa or Master Card information. Click "Continue."
4. After payment has been approved, print a receipt. Bring the receipt to class.

Here you will find: Family Schedule, Pay on Account, Deposits, Credits, Account Detail, Payments, Change Password, Change Address, and Change Family Members. These are helpful information sections that allow you to manage your schedule and update family information as needed.

Participation in all LARPD youth activities is contingent upon completion of certain forms, such as Waiver and Medical forms. The forms required for each activity are noted at the top of the activity detail page for that activity. These forms must be completed by the parent/legal guardian and given to the instructor at the start of the first meeting of each activity. Your child will not be permitted to participate until the necessary forms have been turned in to the instructor.

To Print Forms: When selecting your activities, click on the "Download Forms" tab at the top of the screen. This will take you to our downloads page where you can select the form(s) you need, print them, fill them out, and bring them to the first class meeting. Please note that you may need to complete several identical forms if your child is registered for a variety of activities. Our insurance carrier requires signed waivers for each activity.

Adults, 18 years of age and older, will not need to print out a waiver form. Adults will be required to sign a liability waiver at the first meeting of each activity.

Some activities have handouts such as supply lists, driving instructions, etc. If there are handouts for activities, it will be stated at the top of the activity description. Click on the "Download Forms" tab at the top of the screen to link to the downloads page.

4. Family Information

Please enter complete and accurate information for your family when applying for an LARPD online account.

Falsification of information, e.g., family members or ages, will result in being withdrawn from the activity in question, forfeiture of registration fees, and restriction from future online registration.

In compliance with the Americans With Disabilities Act (ADA), LARPD encourages those with disabilities to participate in its programs. If you have special needs, please call us at 925-373-5700 as least 2 weeks prior to class start date.

Please choose your activities very carefully. If you must cancel your registration, we require seven (7) days before the first meeting of that class or activity. You may request either a credit or a refund check (less a $5 service charge) per class. Any cancellation request received less than seven (7) days prior to the start date will not receive a refund/credit.
Call (925) 373-5700 for a refund. No emails please.

Note: Some activities have a "No Refund" policy. This will be written in the activity description.

Our guarantee is based on the fulfillment of our promise to deliver quality programming. If you are not satisfied, we kindly request your input in the form of suggestions, comments, and ideas on changes for improvement.

If, after attending the first day of class/camp, you are not completely satisfied, please let us know within 24 hours after the first day of class and we will:

• Issue a credit (less $5) to your LARPD account that can be applied to any other class within 1 (one) year from date of issue. (Provided that you attended class for one time and were dissatisfied. We are not liable for a participant who fails to attend class.) Your receipt, canceled check, or proof of I.D. may be required.

Sorry, we CANNOT issue credits for missed classes, facility rentals, adult sports leagues, tickets and transportation costs to entertainment, sporting events, amusement parks, ski trips, or meals that are part of an LARPD event. No emails please!

Transfer requests made less than 7 (seven) days prior to the first class/activity meeting are considered cancellations and cannot be completed. Failure to attend class or "no shows" will not be granted a refund/credit.